What to Do When Your Clock Stops Working?

Soh Feb 5, 2025

A clock that suddenly stops working or starts losing time can be frustrating, but in many cases, the issue can be easily fixed with some basic troubleshooting. Whether it’s a battery-powered wall clock or a mechanical timepiece, here are some common reasons why your clock may not be working and how to get it ticking again.

1. Check the Battery Compartment

For quartz clocks, the most common reason for malfunction is a weak or improperly connected battery.

🔹 Remove the battery and check the compartment for any buildup caused by a leaky battery or dust.
🔹 Clean the battery terminals by gently rubbing them with a small file or abrasive surface to remove corrosion.
🔹 Wipe away any remaining residue with a damp cloth, and allow it to fully dry before reinserting the battery.
🔹 Use the right battery type – Avoid alkaline AA batteries, as they can damage the clock movement over time. Instead, use a zinc-carbon battery, which provides more consistent power.

2. Make Sure the Hands Are Not Stuck

Clock hands that touch each other, the clock face, or the glass cover can prevent the mechanism from moving properly.

🔹 Gently adjust the hands to ensure they are not rubbing against anything.
🔹 If necessary, slightly bend them away from each other to create space.
🔹 After adjusting, set the correct time and check if the clock is running smoothly.

3. Inspect for Pests or Obstructions

Sometimes, small insects like ants can find their way inside the clock movement and cause it to stop working.

🔹 Open the back cover and inspect the movement for any dust, dirt, or tiny insects that may be blocking the gears.
🔹 If you see ants or other debris, carefully remove them using a soft brush or compressed air.

4. Check the Clock Mechanism

For mechanical clocks, issues with the internal movement can cause them to stop working.

🔹 If the clock has a pendulum, make sure it is properly attached and swinging freely.
🔹 If the clock hasn’t been serviced in years, it may need cleaning and lubrication to remove dried oil and debris from the gears.
🔹 If the clock is wound too tightly, gently unwind it and reset the time.

When to Seek Professional Help

If you’ve tried these steps and your clock is still not working, it may need expert repair. Issues such as broken gears, damaged springs, or worn-out movements require professional servicing.

At Jam May May, we specialize in clock repairs, from battery-powered wall clocks to intricate antique timepieces. If your clock isn’t working, don’t worry—we’re here to help!